|
Appeals/Transfer Control Assistant |
4060 |
| Under general supervision, performs
responsible and varied clerical and office work in the
office of the Office of the Chief Operating Officer. Work of
the class consists of maintaining correspondence controls
for communications received in the office, and for preparing
appeal files for hearings, including contacting appropriate
persons to schedule conferences with hearing officers.
The worker also performs varied office and secretarial
duties. Nature of the work requires ability to function
effectively under tight deadlines. |
| This position requires knowledge of all of the seven core competencies of the Supporting Services Professional Growth System (SSPGS) to include commitment to students, knowledge of job, professionalism, interpersonal, communication, organization, and problem solving. Good knowledge of business English,
spelling and arithmetic. Knowledge of MCPS regulations,
procedures and organization. Good knowledge of modern
office practices, procedures and equipment. Ability to
maintain a correspondence control system and complex records
and to prepare reports from such records. Ability to organize
and prioritize work, handle a number of ongoing tasks,
and work effectively under difficult deadlines. Ability
to exercise sound judgment in completion of assigned work.
Skill in the proficient operation of a typewriter. Skill
in the operation of word processing equipment highly desirable.
Good human relations and communication skills. Completion
of the MCPS Typing Test at the required score. |
| Graduation from high school and
considerable progressively responsible office, clerical
and typing work experience. Other combinations of education,
training, and experience which provide the knowledge,
abilities, and skills necessary to perform effectively
in the position may be considered. |
|
(Special requirements such as lifting heavy objects and
frequent climbing.) Position requires the sustained operation
of keyboard devices. |
|
(Frequent overtime or night work required, etc.) Ability
to meet deadlines and work overtime as required. |
|
Maintains the correspondence control system to maintain
accurate records of the status and location of incoming
and outgoing correspondence. Initiates correspondence
follow up as required.
Schedules appeal hearings with citizens and hearing
officers.
Provides typing support to the office of the Chief Operating Office and Appeals office.
Types correspondence, reports, tables and graphs;
Sets
up meetings; and maintains the appointments calendar.
Answers telephone calls, giving out a variety of procedural
information in many cases and referring other calls
to the proper person.
Assists in typing budget requests.
Provides backup
support to other positions through such activities as
typing correspondence and purchase orders, answering
allocation questions, and checking on proper account
numbers.
Performs other related work as required. |
7/92
11/93, 10/96, 10/2007
10/2007 |
