This position requires knowledge of all of the seven core competencies of the Supporting Services Professional Growth System (SSPGS) to include commitment to students, knowledge of job, professionalism, interpersonal, communication, organization, and problem solving. Considerable knowledge of business English, spelling, general vocabulary, and arithmetic; considerable knowledge of modern office practices, procedures, and equipment; working knowledge of the general organization and functions of the major units of MCPS. Ability to keep complex records, assemble and organize data and to prepare reports from such records; ability to compose memoranda and letters from general instructions; ability to carry out continuing assignments on own initiative; ability to take rapid and accurate dictation from individuals or group meetings may be required for some positions. Ability to operate word processing equipment and to complete complex word processing tasks. Skill in the proficient operation of typewriters, word processors and desktop computers. Good oral and written communications and human relations skills.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

• Performs a variety of office and secretarial work for division supervisor, coordinator level staff, executive staff level and school based staff.
• Track grants, expenses and produces financial reports for review by the supervisor/coordinator
• Processes timesheets for entire division and releases to payroll.
• Creates and maintains databases.
• Maintains and enters data into FMS accounts.
• Answers inquiries regarding programs and services, explaining requirements and assisting callers in completing forms or other actions; maintains office or unit records for program and processes actions.
• Maintains office supplies arranges for equipment service.
• Instructs and explains matters involving office systems and communications policies and procedures to personnel in division.
• Ensures understanding and compliance with established policies and guides.
• Assist as the primary office support for supervisor, coordinator staff at the division level.  Researches and analyzes, investigates or analysis, issues before acting.
• Anticipates requirements of division and staff information, assembling information for reports coming due and tracking events or situations to keep supervisors/coordinators and staff informed.
• Ensures that office support is available on a timely basis, that adequate supplies are on hand, and maintains all office equipment is in good condition.
• Understands the organization and functions of MCPS and schools and office policies and regulations.
• Maintains calendars and schedules appointments and conference calls on behalf of the division supervisor/coordinator with various MCPS and community stakeholders. Follow up phone with phone call/email if necessary.
• Makes travel arrangements and processes travel vouchers.
• Receives, logs in screens and routes mail.
• Answers telephones, addresses the issues or routes call to appropriate staff if action cannot be taken immediately.
• Attends meetings, takes meeting minutes, type's minuets and distribute to appropriate stakeholders.
• Sets up and maintains unit files and confidential files.
• Researches and compiles information for reports and other purposes.
• Prepares written materials from drafts, verbal instructions or prepares correspondence to be signed by executive staff.
• Produces a variety of documents (letter, memos, reports, psychological evaluations, bid documents, announcements forms, etc.) from rough draft copy, verbal instructions, and brief notes.
• Assembles files and data for meetings/training for staff and attendees.
• Maintains division level correspondence controls such as tickler files. Follows up on assigned responses, due dates, reviewers and signatures.
• Ensures that division or system wide correspondence guides and formats are adhered to within department/division.
• Researches such materials to locate applicable guides for supervisor/coordinator or own use. Interprets and applies such guides to office management operations.
• Receives and screens visitors, walk-ins to office, answers inquiries regarding office operations and procedures.
• Utilizes full capability of equipment to create style sheets, move or merge text, proofs and edits, create mailings lists, form letters, produces charts, graphs and tables and reports.
• Maintains electronic data files of documents following established procedures for creating backup files, purging files, and storing files.
• Arranges for building service assistance as needed.
• Acts as back-up for higher level administrative secretaries.
• Prepares formal packages going to the Board of Education for action, which involves assembling all required documents, editing and correcting materials, preparing charts, tables, and memoranda.
• Sets up and arranges division conferences and meetings (Activities may include order food, setting up, advertising, etc.)
• Performs related work as required.