Technology Modernization (Tech Mod) Frequently Asked Questions

Documents:

• What is the Tech Mod Program?

• Instructions for using a “Roaming” User Account

Videos:

• Staff Development Webcasts

• How to Hook Your Computer to a TV (real media)

• Connecting an LCD Projector to Your Computer (real media)

 

Frequently Asked Questions:

• What is the domain?
      A domain is defined as logical group of computers running versions of the Microsoft Windows operating system that share a central directory database which contains the user accounts and security information for the resources in that domain. MCPS uses three domains: MCPSMD for non school based offices. SEC for secondary schools and ES for elementary schools. Your domain account resides in one of these three domains.
       Your domain user id and password controls access to the following applications (Note: you may or may not be able to access all of these applications depending on your rights in the domain):
  
  Network login if your school greater than TechMod06
  Outlook
  E-paystub
  Data Warehouse
  OASIS
  Residency Verification/Student Inquiry
  Login for the On-Demand training's
  
  BE AWARE - changing your password for one of the above system changes the password for all of them!
  


• I am going to be moving to a new school. What is the best way to transfer my files?
  You should burn your files onto a CD and then carry this CD to your new school then copy the files to your new My Documents folder.
  


• Often my profile will be corrupted. Is there anything I can do to prevent this?
  Here are some things the end user can do to prevent the profile from becoming corrupt: Shutdown the machine correctly - Often profiles are corrupted when the computer is not turned off correctly. Avoid using very long names for your favorites - IE favorites with very long file names can cause corruption in the profile. Don't log into more than one machine at a time and log out correctly when your done - Users that have a habit of not logging off when they are done get disconnected from the network due to non use and often have corrupted profiles.
  
  
• How do I get additional rights to files and folders within my school?
  Access to files and folders within the school is controlled by your schools Information Technology Support Specialist (ITSS).
  
  
• When I log in I get an error saying the domain or server can not be found. What is causing this?
  The most likely cause, is the computer has become disconnected from the network. Check the network cable and ensure it is firmly connected into the back of the computer and into an active network port on the wall. (There is a small LED light above the network cable port on the back of the computer. If the LED light is flashing then the computer is getting signal from the network)
  
  
• The keyboard on my Tech Mod computer has stopped working after I log in. Is there anything I can do to resolve the problem?
  Check and make sure the keyboard is firmly connected into its port in the back of the computer and then restart the machine. If the keyboard still does not function after you log in the keyboard may be locked (called sticky keys). Pressing the shift key 5 times quickly turns sticky keys on and can lock the keyboard. To unlock a keyboard hold down the shift key for 30 seconds to a minute this should unlock the keyboard and allow it to be used normally.
  
  
• Where does the microscope, QuickCam, and flex cam attach to the computer?
  The microscope, QuickCam, and flex cam all attach to the USB ports on the '03 Tech Mod computers. These are found behind the gray panel on the front of the '03 computers.
  
• I am unable to log into my tech mod workstation. When I try I get an error "Windows cannot log you on because your profile cannot be loaded". What can be done to fix this error?
  Have another user log into the machine and then log out. Have the normal user of the machine disconnect the networking cable for 30 seconds then reconnect it. Have the normal user of the machine log in and the problem should be resolved.



• My screens image is rotated 90 degrees on its side. How can this be corrected?
  Press Ctrl+Alt+Up Arrow to rotate the screen upright.



• I can not get my Dell laptop to display using our LCD projector.
  Press the FN key and the F8 key at the same time. Once the image displays on both the screen and the computer monitor. A second time displays on the screen only, not the monitor. A third time restores the original setting of displaying on neither the monitor or the screen.



• I'm getting an error message saying I am out of space when trying to save to the My Documents folder.
  Delete unneeded documents from the My Documents folder to free up space.

Updated October 19, 2007| Maintained by John Scott