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Technical Help Desk

Supporting MCPS employees Monday - Friday, 7am to 5pm (except holidays)


Top Five Support Q&A

  1. How can I update my Outlook/ePaystub password? - solution 
  2. How do I sign up for training using PDO? - solution 
  3. How can I obtain a remote access connection so I can work from home? - solution 
  4. How is computer access granted when I'm new to MCPS or change positions? - solution 
  5. How do I log into myMCPS from home? - solution 

More questions... 

Tech Tips

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Submit a Help Desk Request

Unicenter Service Desk Icon Not an emergency? Sign in to Unicenter Service Desk (USD) to create a help desk request for service.

For immediate assistance,
call: 301-517-5800. Please have your employee ID number available.

Specialists available Monday-Friday, 7 am - 5 pm, except holidays.  

Application and Program Self-Help

Forms, Policies, and Procedures

Related forms

** After your official start date, you will automatically be granted access to the network and your department's shared folders (M:\ drive). Please complete this form only if you need additional access.

For more information, please contact the Technical Help Desk at 301-517-5800.

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About Us

Where we are

The Technical Help Desk offices are at:
850 Hungerford Drive, Room 133
Rockville, MD 20850

Phone 301-517-5800
Fax 301-279-3267

Who we are

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