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OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → DIRECTOR, DEPARTMENT OF INFRASTRUCTURE AND OPERATIONS
Sorted by job title: A - C | D - H | I - Q | R - Z
EXAMPLES OF DUTIES AND RESPONSIBILITIES:
Supervises the implementation and operation of all technology infrastructure deployed across our schools and central services locations which includes directory services, data center, network and wide area network services, telephone, service monitoring, user support/help desk, UNIX and Windows server administration, Exchange, storage and related software. Supervises the programs and projects to ensure the availability, integrity, and security for all IT systems and infrastructure. Leads the infrastructure and operations teams with overall responsibility for technology infrastructure planning and deployment of technology services including contact center and telecommunication systems. Models and leads the engineering and support team.Makes technical decisions and works closely with other directors in OCTO and cross functionally with other offices. Demonstrates strong communication and leadership skills in a continuous improvement business environment.Works with multiple project teams simultaneously and thrives in fast-paced, dynamic environment. Provides planning, project management and implementation leadership, identifying opportunities for improvement, cost savings, and service quality improvement. Collaborates in the formulation of the district¿s enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plans are aligned with and supports the strategic goals of the business. Provides direct oversight, problem-solving leadership for complex infrastructure implementation, system upgrades, and operational troubleshooting. Implements comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.Uses the MCPS professional growth systems to develop, support, and evaluate staff.Develops, supervises, and evaluates staff responsible for quality assurance, configuration management, testing, client servers, database management and data control.Delegates responsibility to unit supervisors as appropriate.Performs related work as required.
This description may be changed at any time.