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OFFICE OF HUMAN RESOURCES AND DEVELOPMENT → CLASSIFICATION → PROCESS IMPROVEMENT ANALYST
Sorted by job title: A - C | D - H | I - Q | R - Z
EXAMPLES OF DUTIES AND RESPONSIBILITIES:
1. Partner with process owners and champions to drive results and assist in identification and selection of projects, assuring linkage between projects and business and customer priorities. 2. Lead and drive large, cross-functional complex Process Improvement projects to deliver operational improvement and financial benefit. 3. Act as change agent to instill Six Sigma culture throughout MCPS. 4. Create a dashboard to monitor performance and improvements in key metrics. 5. Lead process improvement projects across multiple department functions to ensure efficient, repeatable and reliable service delivery. Identify potential projects using process evaluation methods and resources. 6. Ensure key stakeholders understand where process redesign or improvement can significantly impact efficiency, quality, profitability, and increase customer satisfaction and when process benefits will be realized. 7. Develop, organize, and monitor department/division/ or work area processes as they relate to fiscal, staffing, data, and continuous improvement and their relationship to programs and service delivery. 8. Lead teams of fiscal, staffing, program, and supervisory staff in management and program analyses, as determined by collaborative problem identification; prepare reports and follow through with acceptable recommendations to address issues related to program efficiency and effectiveness to support student outcomes. 9. Serve as a liaison with other MCPS offices/departments/divisions/units in regard to fiscal staffing, data and continuous improvement processes. 10. Participate as requested in long-range facilities and program planning for the department. 11. Performs related work as assigned/required
This description may be changed at any time.