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Director, Systems Architecture and Operational Support |
0369 |
| Under general direction of the assistant chief information
officer for systems engineering, coordinates the work
of the Division of Systems Architecture and Operational
Support. Assigns, supervises and deploys staff as necessary
to manage computer operations supporting multiple complex
systems. Aligns the priorities of the division with
the vision of the office. Ensures the work carried out
by staff supports the policies of the Board of Education
and the expectations of the superintendent and executive
staff. Coordinates the work of this division with the
other divisions comprising the Office of Global Access
Technology.
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| Ability to manage multiple complex projects and achieve
results within required time, functionality, performance,
quality and budget requirements. Thorough understanding
of system analysis, design, development, testing and
quality assurance methodologies. Thorough knowledge
of and ability to implement current information technologies
and best practices. Ability to apply sound technical
judgment in estimating project size, staffing requirements
and duration. Demonstrated ability to write external
functional specifications. Ability to assess, develop
and manage effective performance teams. Ability to quickly
learn Montgomery County Public Schools (MCPS) policies,
regulations and practices. Requires excellent technical,
process improvement, team-building, and oral and written
communications skills. Knowledge of a variety of technology
architectures including web-based architectures, client/server
and centralized computing models.
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| Bachelor’s degree in technology or related discipline
from an accredited college or university, Master’s
degree preferred. Experience with Oracle and other enterprise
databases, as well as web-based system architectures,
client/server and centralized computing models. Experience
in managing multiple complex systems projects; prior
supervisory or leadership experience. |
| (Special requirements such as lifting heavy objects and frequent climbing.) None |
| (Frequent overtime
or night work required, etc.) Ability to work beyond a 40-hour week as required. |
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In collaboration and cooperation with other departments
and offices, provides computer operations support for
enterprise-wide systems.
Meets regularly with assistant chief information officer
and key staff in the Department of System Engineering
to plan and coordinate activities of the department.
Oversees conceptual design of mission-critical projects
involving the creation, planning and architecture of
database systems and involving the programming of application
interfaces.
Participates in short- and long-term technology planning
to meet MCPS strategic objectives.
Prepares information and makes presentations to the
Board of Education, county council, and other public
groups as required.
Prepares program mission statements and budgets for
the division, and manages the expenditure of budgeted
resources.
Meets regularly with customers to solicit feedback
on customer needs and on the effectiveness of the division.
Identifies key results and measurable outcomes to evaluate
improved customer services and to determine areas of
improvement for the division.
Develops, supervises, and evaluates staff responsible
for quality assurance, configuration management, testing,
client servers, database management and data control,
delegating responsibility to unit supervisors as appropriate.
Engages in personal development activities to maintain
currency with industry-wide best practices.
Works closely with staff in other offices to support
the MCPS vision, objectives and strategies.
Performs related work as required. |
