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OFFICE OF HUMAN RESOURCES > CLASSIFICATION > Intake Specialist II
Intake Specialist II

MONTGOMERY COUNTY PUBLIC SCHOOLS
CLASS DESCRIPTION
OFFICIAL TITLE: ISAO Intake Specialist II CODE: 4265
WORKING TITLE: GRADE: 20
SUMMARY DESCRIPTION OF CLASSIFICATION:

Under direction, is responsible for screening, admission, and placement of incoming international and foreign students in MCPS. Reviews the intake documentation, including interpretation of foreign documents, makes decision about school eligibility of international students; recommends appropriate grade placement based on the foreign school records presented and the information provided by the student’s parents; refers students to appropriate services during the intake process; prepares a student’s folder with copies of all required documentation and a detailed intake form to facilitate the admission of the student in the receiving school; responds to questions from school staff, parents, and the general public about the admission of international and foreign students; enters intake information in ISAO data base using the FileMaker PRO software, and prints copies of ISAO Intake and Referral Form for the parents and the various agencies involved in the intake process. Minimizes cultural and linguistics barriers by assisting monolingual parents in their native language. Provides parents with specific information about the necessary steps to complete the intake process and have their children enrolled in the receiving school. Evaluates foreign school records as required

Under direction, is responsible for implementing, maintaining and making adjustments to the new automation process at ISAO and the on-going set up with MCPS mainframe. This is a new and unique responsibility in addition to the other duties as ISAO Intake Staff. The ISAO Data Support Staff is responsible for developing the reporting electronic system from the data collected during the intake process; ensures that the programming of the FileMaker PRO for ISAO data collecting is comprehensive, uniform and efficient; provides regular training to ISAO staff for an adequate understanding of the data collection system; monitors the process for the preparation of quarterly enrollment reports; is responsible for the accuracy of ISAO quarterly enrollment reports and to the adherence to the reporting schedule; maintains ISAO data in the electronic server at the Rocking Horse Road; contacts MCPS personnel and outside consultants to address technical matters affecting ISAO data base; serves as a resource to ISAO supervisor and staff in all matters pertaining to ISAO electronic data.
MINIMUM QUALIFICATION STANDARDS
KNOWLEDGE, ABILITIES, AND SKILLS:

This position requires knowledge of all of the seven core competencies of the Supporting Services Professional Growth System (SSPGS) to include commitment to students, knowledge of job, professionalism, interpersonal, communication, organization, and problem solving.
Working knowledge of current legislation and MCPS rules and regulations governing the admission and placement of international and foreign students.  Working knowledge of different school systems in the world. Knowledge of MCPS system and programs, including graduation requirements and credit system at the high school level. Working relationship with the various units that provide services to the incoming international students and families. Familiarity with ethnic groups, community organizations and government agencies serving the international population. Strong background and experience in computer systems, programming, computer language, including knowledge of FileMaker PRO, Excel and Word software programs.

Fluency in a foreign language. Ability to work under stress, including evenings and weekends as required. Excellent human relations and communication skills.

EDUCATION, TRAINING, AND EXPERIENCE:Bachelors degree. Requires experience and skills in various applications and databases like Excel, FileMaker PRO 5/6, MCPS database Oracle, Visual Basic, Access database and system analysis/design. Needs strong communication, interpersonal and organizational skills, working knowledge of standard database technologies and their use in reporting. Must be extremely detail oriented and accurate in the preparation of periodic enrollment reports.  Course work in education, psychology, computer systems, multicultural educations, etc. Knowledge of immigration laws and various types of visas, federal, state and local regulations affecting the admission of international and foreign students in the United States. Experience with school and community activities and programs.  Bicultural life experience. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered

 

CERTIFICATE AND LICENSE REQUIREMENTS: None
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) Designated positions may require sustained operation of keyboard devices
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Restrictive use of leave of absence during summer and winter peak enrollment periods. Needs to work evenings and weekends during peak enrollment periods. Attainment of required scores on the MPS Typing Test may be required of designated positions.
PAID OVERTIME: NO

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

As Parent Intake Staff
-Interviews parents speakers of others languages to collect personal, school, special needs information

-Reviews and interprets foreign documentation related to the admission of students in schools

-Evaluates foreign school records in order to ensure students receive credits for school work completed abroad

-Enters intake information in ISAO data base

-Provides parents with information related to grade placement, school assignment, MCPS school programs, and completion of the intake process

-Refers parents to ethnic groups, community organizations and government agencies that provide services to immigrant families

-Maintains close contacts with school intake staff to ensure smooth completion of student’s enrollment

-Adjusts and updates ISAO Intake and Referral Form (IIRF) to ensure its efficiency and accuracy as ISAO data base collecting instrument

-Maintains ISAO data base in the Rocking Horse Road electronic server

-Produces ISAO quarterly enrollment reports for MCPS leadership using the FileMaker PRO collection system as the primary source for ISAO data base

-Resource person for all matters related to ISAO data base collection and reporting

-Trains ISAO staff in matters pertaining to ISAO automation data system

Performs other related duties as required

Class Established: 6/2007
Date(s) Revised:



This description may be changed at any time.

Note: A general guide to class description, which includes definitions of standard terms used, is considered an integral part of this description and is available from the Office of Human Resources.

Updated November 12, 2007 | Contact Webmaster

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