|
Leave and Worker’s Compensation Assistant |
4800 |
| Supervised by the Senior Specialist, Leave and Worker’s
Compensation, implements and administers Montgomery
County Public Schools (MCPS) attendance, leave, and
worker’s compensation policies and regulations.
Resolves complex employee and retiree questions and
issues in these areas. Makes decisions on procedural
matters regarding attendance, leave, and worker’s
compensation. Trains Transactions and Call Center staff
in the details of these programs and the required processes
to support excellent customer service. Analyzes and
recommends process changes to improve customer service.
Assists in the development of relevant communications
documents and process to provide employees and retirees
key information about attendance, leave, and worker’s
compensation.
|
| Thorough knowledge of MCPS attendance,
leave, and worker’s compensation policies and procedures.
Thorough knowledge of federal, state, and local laws as
they relate to attendance, leave, and workers compensation.
Must be knowledgeable of the American Disabilities Act
and the Family Medical Leave Act. Thorough knowledge of
the MCAASP/MCEA/MCCSSE negotiated agreements as they relate
to attendance, leave, and worker’s compensation.
Thorough knowledge of the Lawson HRIS and ability to use
the system to administer/track attendance, leave, and
workers compensation. Analytic and problem-solving skills.
Ability and motivation to provide outstanding customer
service. Outstanding ability to handle difficult and/or
emotional customers. PC skills: Microsoft Excel and Word.
Ability to use Oracle Discoverer or similar reporting
tool. Ability to use technology to make work more efficient
and effective. Commitment to confidentiality of private
information. Excellent organizational ability. Self-motivated
and able to meet deadlines. Excellent communications and
interpersonal skills. |
| Graduation from high school, preferably including coursework
in business, finance, economics or related area. Considerable
experience in the operation of payroll in a large organization.
Lawson experience preferred. Experience with the use
of technology to provide outstanding customer service.
Other combinations of applicable education, training
and experience may be considered. |
| (Special requirements such as lifting heavy objects and frequent climbing.) None |
| (Frequent overtime
or night work required, etc.) None |
|
Resolves individual problems referred from the Call
Center and Transactions.
Unit staff, from employees, and from principals and
directors.
Recommends policies and procedures in support of the
attendance, leave, and worker’s compensation programs.
Implements changes to attendance, leave, and worker’s
compensation programs to comply with negotiated agreements,
changes in benefit plans, regulatory and other requirements.
Works closely with ERSC Technology, Reporting, and
Systems Support staff to ensure inclusion and fulfillment
of functional requirements in systems implementations.
Works with principals/directors, employees, medical
professionals, unions, lawyers, and federal/state/local
agencies to ensure the fair and consistent application
of attendance, leave, and workers compensation policies/practices.
Works closely with ERSC Technology, Reporting, and
Systems Support staff to develop databases, web pages,
handbooks, memos, etc., that will enable wide-spread
communication of attendance, leave, and workers compensation
policies/practices.
Gives presentations on attendance, leave, and workers
compensation policies/practices to employee and management
groups.
Runs verification reports as a means of monitoring the
quality of and compliance with attendance, leave, and
workers compensation policies/practices.
Performs related work as required. |
