Under general supervision, performs skilled office support work in operating a computer system to access, maintain, and prepare reports from electronic data files. The work consists of entering data into data files using a standard computer keyboard, updating and editing files, and producing reports using printers or other output devices as a primary responsibility. Work may also consist of entering data into electronic directories to create or edit user IDs as appropriate. Workers are familiar with the meaning and significance of the data, the structure and operation of the files, and the rules and commands needed to access, update, edit and produce reports on the data. They enter new data into established files, add and edit data in existing records, and modify and reformat reports. Work requires sustained operation of a computer terminal or workstation, usually on a full-time basis. Routine clerical work is a normal part of their duties.

This position requires knowledge of all of the seven core competencies of the Supporting Services Professional Growth System (SSPGS) to include commitment to students, knowledge of job, professionalism, interpersonal, communication, organization, and problem solving. Working knowledge of the operation of desktop computers, printers and standard software used to access and utilize data files; working knowledge of business English and spelling; working knowledge of modern office practices and procedures. Ability to operate computer devices to manipulate data files and produce required reports; ability to communicate effectively with others; ability to work for prolonged periods of time at a computer terminal or workstation. Skill in the proficient operation of keyboard-activated computer equipment.  Ability to communicate effectively orally and in writing.

High school graduation and training in operation of word processing and office systems machines and progressively responsible experience in using computer workstations  in wordprocessing, database, or spreadsheet software applications. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.

EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Extracts data from data files to prepare reports and listings.

Updates, changes, and deletes entries and corrects data files.

Adds, modifies or deletes user accounts in network, email, or application systems.

Maintains data files for various purposes such as registering staff in training courses; generate notices, rosters, and historical files.

Works with technical software staff to setup data systems including screens, menus, forms and reports.

Converts files from one format to another; sets up file directories and file storage and backup procedures.

Downloads data from databases to other programs and creates new reports, formats, and files.

Performs file management tasks such as copying, backing up, and archiving files.

Performs office clerical work such as typing, word processing, filing, and receptionist duties.

Performs related work as required.