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|
Application Specialist I -- Student PC Apps |
4970 |
| Student Application/PC
Specialist |
23 |
| Under minimal direction, maintains
the current Student System Database and associated applications,
and is responsible for PC and network hardware and software
from the user to the network connection. Duties involve
resolution of job trouble reports and applying small to
medium mandated enhancements to the existing student applications
and maintaining the PC availability for all users in ADIT.
The charge of the Student Application/PC Specialist involves
analyzing enhancement requests, providing multiple solutions
to requests or problems, implementing program changes
or developing new programs, developing program test plans,
devising sample input data to test the adequacy of a given
change and running tests of the application, correcting
errors by altering program steps and sequence, changing
JCL as needed to achieve desired results, and provide
updated documentation to users for student applications
and installing PC hardware and software, including network
connection, trouble shooting PC and network errors from
the user to the network connection for all ADIT staff. |
| Considerable knowledge of the Novell
network structure and the user's connections needs. Working
knowledge of CA-IDMS, CA-ADS/Online, and COBOL. Working
knowledge of CA-Culprit, CA-RPF, SAS, and JCL desirable.
Ability to develop new programs and modify existing programs
which are at a high level of complexity. Ability to develop
and implement a test plan. Ability to install and maintain
PC hardware and software and various peripherals. Ability
to quickly analyze and solve user PC problems. Ability
to work independently and cooperatively within a team.
Analytical and problem-solving skills. Skill in completing
program and system documentation. Excellent oral and written
communication skills, as well as excellent human relations
skills. Excellent time management skills. High degree
of professionalism which includes attitude, work ethics,
taking responsibility, personal incentive, intra-organizational
effectiveness, meeting deadlines, flexibility, multi-tasking,
and attention to detail. |
| Bachelor's degree from an accredited
college or university. Training with CA-RPF, CA-CULPRIT,
JCL, and SAS desirable. Considerable experience in the
maintenance of complex mainframe data processing systems.
Experience with COBOL, CA-IDMS, CA-ADS/Online, COBOL IDMS.
Considerable experience in installation and troubleshooting
of PC hardware and software. At least two years of experience
maintaining/developing Student Systems. Experience working
with project management tools (such as Microsoft Project
for Windows) desirable. Other combinations of applicable
education, training, and experience which provide the
knowledge, abilities, and skills necessary to perform
effectively in the position may be considered. |
| None |
|
(Special requirements such as lifting heavy objects and
frequent climbing.) Positions require the operation of
workstations for sustained periods of time. |
(Frequent overtime or night work required, etc.) Must
pass the competency test assigned to this position class.
Ability to work occasional overtime when
urgent work requirements exist. |
|
Non-compensated overtime, especially during peak periods
and when urgent work requirements exist. |
|
Using appropriate tools to resolve job trouble reports,
develops enhancements and mandated changes of moderate
scope. Applies and conforms to ADIT standards for this
work. Reviews and analyzes problems and requested enhancements/changes.
Defines user requirements. Defines multiple solutions
to problems or requested enhancements/changes. Implements
the selected solution. Uses appropriate tools to make
necessary program/JCL changes. Develops test plans and
inputs data, as needed, to test the change or enhancement.
Analyzes results of tests to evaluate such factors as
accuracy and achievement to desired logic and determines
effectiveness of change or enhancement. Makes necessary
changes to program or system documentation; makes changes
production ready. Participates in on-going, self-initiated
learning to maintain currency in the field of information
technology and shares knowledge both formally and informally
with others as appropriate. Installs all PC hardware
and software used by ADIT staff. Analyzes and resolves
hardware or software problems for the ADIT staff. Performs
related work as required.
|
6/97
|
This description may be changed at any time.
Note: A general guide to class description, which includes
definitions of standard terms used, is considered an integral
part of this description and is available
from the Office of Human Resources. |
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