• Uses every opportunity to advocate for the Green Schools Program
• Genuinely cares about the overall learning environment to ensure student's success
• Models a respect for and stewardship of all natural resources
• Goes the extra mile
• Meeting principal, teacher, parent and supervisor expectations
• Is dedicated to continuous improvement and life-long learning to assure quality service

Knowledge of Job:

Grade 17: Requires high school diploma with considerable work experience, preferably in MCPS. Basic knowledge of central plant equipment, air and water distribution systems and terminal devices. Working knowledge of basic PC operation including use of MS Word, Excel and Outlook and basic knowledge of electronic testing equipment. Ability to maintain basic EMS data and to produce reports.

Grade 18: In addition to the knowledge, skills and abilities (KSA's) noted above, requires successful completion of boiler plant operator training, ability to compose letters, memos and emails and to provide basic technical assistance, basic knowledge of EMS including pneumatic, mechanical and electronic components sufficient to diagnose and make basic HVAC system repairs

Grade 19: In addition to all KSA's noted above, requires thorough knowledge of EMS electric, mechanical and plumbing standards, of EMS operational controls including VFD, ATC and DDC, and some understanding of high amperage motors and equipment. Completion of an associate's degree desirable. Ability to provide frontline telephone helpdesk service, to develop work plans, to use real-time utility metering interfaces and to produce PowerPoint presentations. Ability to support up to 20 schools in implementing and maintaining Green Schools program standards.

Grade 20: In addition to all KSA's noted above, requires associate's degree in a related field, bachelor's degree desirable. Knowledge of LAN//WAN systems, hardware and software sufficient to install monitoring devices and to communicate energy data. Basic knowledge of VAV system and EMS components, parts, panels sufficient to troubleshoot and make standard repairs. Ability to lead workgroups on special projects and to support up to 60 schools in implementing and maintaining Green Schools program standards.

Grade 21: In addition to all KSA's noted above, requires Bachelor's degree, working knowledge of graphics software including Adobe Photoshop, advanced knowledge of HVAC control devices, knowledge of database security protocols. Demonstrated ability to organize and manage large installation and repair projects, to troubleshoot and repair proprietary control devices and associated computers, to design common resource conservation projects and to support up to 80 schools in implementaing and maintaining Green Schools program standards.

Grade 22: In addition to all KSA’s noted above, requires in depth knowledge of multiple proprietary EMS interfaces used by MCPS, ability to troubleshoot and repair control code and graphics by others, demonstrated knowledge of fan-powered VAV system diagnosis and repair, knowledge of quality control of pneumatic system automatic temperature controls with corresponding ability to set and communicate hardware standards and preventive maintenance standards to field staff, ability to lead weekly work planning and reporting of lower grades and to support up to 100 schools in implementing and maintaining Green Schools program standards.

Grade 23: In addition to all KSA’s noted above, requires knowledge of DDC system network architecture for flexibility of building control and high performance in data storage and retrieval, experience developing advanced energy management strategies for buildings implemented through computerized control systems, knowledge of continuous diagnostic concepts and trend data analysis to detect malfunctioning equipment and controls, ability to research system-wide energy efficiency control issues, make recommendations for change, ability to plan and implement strategies to improve facility energy performance and to support up to 120 schools in implementing and maintaining Green Schools program standards.

Professionalism:
• Handles all matters in a professional manner
• Responds to all people equitably Hears the entire story before acting Reacts calmly under pressure
• Provides schools and supervisors timely, accurate information Is positive, reliable and trustworthy
• Takes a proactive approach when handling all situations
• Interpersonal:
• Is polite, nurturing and approachable Is an able team member/player Stays available and ready to help Treats people with respect
• Seeks opportunities to serve as a mentor and student advocate Attempts to understand other's perspectives

Communication:
• Exhibits a range of communication skills accurately disseminating routine information, motivating, persuading and redirecting inappropriate actions when required to do so
• Produces clear, concise, accurate written documents Uses effective active listening strategies
• Manages conflict and deals tactfully and effectively with problem situations

Organization:
• Knows how to get things done efficiently and effectively Assists as needed to organize meetings and tasks Anticipates needs of principals, teachers, parents, students and supervisors Has the ability to get things done in a timely manner
• Manages a broad range of activities
• Problem Solving:
• Can change routine to fit the needs of the situation
• Can access and use resources effectively and efficiently Is able to deal with ambiguity
• Identifies new ways of doing things
• Explores beyond the obvious when solving problems Asks appropriate questions to zero in on situation
• Is logical when discussing the pros and cons of situation Quickly recognizes issues and their implications

Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform successfully in the position may be considered.