Montgomery County Public Schools, Rockville, MD

Categories for Building an Integrated Management System

The Baldrige Categories are linked to create an integrated management system that enables organizations to focus systematically and systemically on performance excellence and continuous improvement. This integrated management system works at the district, school, and classroom levels.

Leadership

"The Leadership Category examines how the school's leadership [system] addresses the school's values, directions, and performance expectations as well as the focus on students and stakeholders, student learning, staff empowerment, innovation, agility, and organizational learning." (Baldrige National Quality Program, 2004)
Examples of Leadership

Strategic Planning

The Strategic Planning Category examines how the school develops strategic goals/objectives and action plans. The category also focuses on how the chosen strategic objectives and action plans are deployed and how progress is measured. (Adapted from Baldrige National Quality Program)
Examples of Strategic Planning

Student and Stakeholder Focus

The Student and Stakeholder Focus Category examines how the school determines the academic needs of students. The category also focuses on how the school builds relationships with students and stakeholders, and determines the key factors that lead to student and stakeholder satisfaction, preferences, and expectations. (Adapted from Baldrige National Quality Program)
Examples of Student and Stakeholder Focus

Measurement, Analysis and Knowledge Management

The Measurement, Analysis, and Knowledge Management Category examines how the school selects, gathers, analyzes, manages, and improves its data, information and knowledge assets. (Baldrige National Quality Program)
Examples of Measurement, Analysis and Knowledge Management

Faculty and Staff Focus

"The Faculty and Staff focus Category examines how the school's work system and staff learning and motivation enable staff to develop and utilize their full potential in alignment with the school's overall goals/objectives and action plans. This category also focuses on the school's efforts to build and maintain a work environment and staff support climate conducive to performance excellence and to personal and organizational growth." (Baldrige National Quality Program)
Examples of Faculty and Staff Focus

Process Management

The Process Management Category examines the key aspects of the school’s process management, including key learning-centered processes for the schools instructional programs and services that create value for the student, stakeholders, and the school. (Baldrige National Quality Program)
Examples of Process Management

Organizational Performance Results

The Organizational Performance Results Category examines the school’s performance and improvement in key areas—student learning results; student- and stakeholder-focused results; and staff and leadership results. The category also focuses on performance levels relative to those of comparable schools. (Baldrige National Quality Program).
Examples of Organizational Performance Results

November 23, 2010 | Maintained by Web Services | Content Manager: Michael Perich