All new supporting services members must attend a mandatory Supporting Services New Employee Orientation (SSNEO) in-person. You will receive an email to your MCPS Outlook account within two weeks of being hired with the steps to sign up for this mandatory event.
SSNEO is held from 8:30 a.m. to 11:00 a.m. and it is held every Thursday for all support professionals except those who work in the Transportation department. The Transportation department holds one monthly orientation on a Friday from 10:15 a.m. to 12:45 a.m. It is highly recommended that you plan to arrive 15 minutes early to ensure you are able to find parking and complete the sign in process.
MCPS recognizes how important this information is to you and your family. Thus, we have created an online module to ensure you can review this information before and/or after you are scheduled for your SSNEO session. This module does NOT replace the SSNEO in-person experience. It is not required for you to complete the below module.
#90840 Supporting Services New Employee Orientation (SSNEO)
(Note: In-person SSNEO will be canceled if there is a 2-hour delay or if schools are closed in MCPS.)
Contact Information
Ms. Serenity Moore
Coordinator, New Employee Onboarding and Induction
Serenity_L_Moore@mcpsmd.org
Emily Jimenez
Secretary, New Teacher Induction Program
Emily_M_Jimenez@mcpsmd.org
To access the W-4 form:
Log in to Hub+ at https://hcmwebsitecontent.blob.core.windows.net/root/index.html.
Select the Direct Deposit and W-4 tile under the Me tab.
Select Tax Withholding.
Follow detailed instructions in the Employee User Guide here: https://docs.google.com/document/d/1gnQE5XgwbTHFoM9iHt5tiWXOrCl9kkYLVcdj253YqG8/edit?tab=t.0#heading=h.2thgfz2vy0j3.
To enroll in direct deposit:
Log in to Hub+ at https://hcmwebsitecontent.blob.core.windows.net/root/index.html.
Select the Direct Deposit and W-4 tile under the Me tab.
Select My Direct Deposit
Follow detailed instructions in the Employee User Guide here:
You have the option of withholding a designated amount of your net salary from each paycheck received during the school year in order to receive disbursements during July and August. Although targeted to 9- and 10-month employees, all employees are eligible. Learn more.
To change your address on file with MCPS:
Log in to Hub+ at https://hcmwebsitecontent.blob.core.windows.net/root/index.html.
Select the Personal Information tile under the Me tab.
Select the Contact Info tile.
Under the Address section, select the editing icon (pencil) at the far right.
Update your address as needed and click Submit.
All new employees in the SEIU bargaining unit are automatically enrolled in the Sick Leave Bank. The SEIU Sick Leave Bank is designed to assure that those members in most need during a period of sustained disability have paid leave available after their own sick leave has expired. A new member may submit an Opt-Out Form within 30 days of their start date to withdraw their membership and get the contribution back. Detailed information regarding the benefits, annual contribution can be found here.
Any Montgomery County Public Schools (MCPS) employee who is newly hired into a permanent position of .5 FTE or more (20 hours or more per week) is eligible for employee benefits. An MCPS employee whose FTE is increased to .5 or more also is eligible for benefits.
As a benefits-eligible employee, you have the option of enrolling in health benefits, including medical, prescription, dental, and vision plans; optional employee term life insurance; optional dependent term life insurance; and flexible spending accounts (medical and/or dependent care). You will find detailed information about your benefit options in the Employee Benefit Summary. The Employee Benefits Web Page provides additional information. Both resources can help you make the benefit choices that are best for you and your family.
MCPS employees enroll in their benefit plans online on or after their first work day. That day, the Office of Human Resources and Development will send an email to your MCPS Outlook email account with a link to MCPS Hub+.
Log in to Hub+ by clicking the Login button in the MCPS Employees box. Enter your MCPS username and password. Next, select the Benefits tile under the Me tab. Then select the Make Changes button. From there, follow detailed instructions in the Hub+ Benefits Employee User Guide. You will need to submit any required supporting documents by returning to the Benefits tile screen and selecting the Document Record tile. If you choose not to enroll in benefits, you still must log in to the system to indicate your decision to decline coverage (insurances) or participation (FSAs).
You must enroll in your benefit plan online on or after your first work day but within 30 days of that date.
* If you are a new employee at the start of the school year, you will find your first work day—listed by position—in the Work Schedule. If you were hired after the first work day of the school year for your position, your first work day is your date of hire.
All permanent MCPS employees who are hired to work more than 500 hours in their first fiscal year are required to enroll in a pension plan. Once enrolled, membership will continue even if an employee’s work hours decrease to below 500 hours per year.
MCPS provides a supplemental pension plan for its employees, whether they are enrolled in the MCPS core pension plan or the state teachers’ pension system. To be properly enrolled in the MCPS pension plan, all benefits-eligible employees must complete MCPS Form 455-3, Membership Information Montgomery County Public Schools Employee Pension System. Please print, complete, and sign this form and either drop it off or send it to the Employee and Retiree Service Center. You must include a photocopy of your birth certificate or valid driver’s license as proof of your birth date.
As a condition of employment with MCPS, you are required to properly enroll in the Maryland State Teachers’ Reformed Pension Plan (State core plan). State law requires that you complete the enrollment within 30 days of employment. If you fail to complete your enrollment in a timely manner, the State will fine MCPS $100, which will be deducted from your pay.
To enroll in the Maryland State Teachers’ Reformed Pension Plan, complete the following steps. To avoid processing delays, be sure to read State Pension Enrollment Dos and Don’ts before completing the required forms.
Send completed, original State pension enrollment forms and a copy of your current driver’s license or birth certificate to the Employee and Retiree Service Center via Pony mail or US mail. DO NOT send the forms directly to the MSRA. Employee and Retiree Service Center (ERSC) staff will submit the forms to MSRA on your behalf.
Enrollment is mandatory and protects your pension and death benefits.
To change your beneficiaries:
Please see the Updating Beneficiaries web page for steps/links for updating beneficiaries for life insurance, retirement/pension systems, and retirement savings plans.
Montgomery County Public Schools (MCPS) offers employees two optional defined contribution plans through Fidelity Investments: a 403(b) Tax Sheltered Savings Plan and a 457(b) Deferred Compensation Plan. You may enroll in one or both plans to help you save money to supplement your retirement goals while also reducing your current taxable income. Please view the MCPS 403(b) & 457(b) Retirement Savings Plans video for more information.
Please visit the MCPS/Fidelity website at www.netbenefits.com/mcps to learn more and to set up your account after your start date. Need assistance? Contact Fidelity at 1-800-343-0860.
As part of the onboarding process, it is required that you be fingerprinted and cleared prior to your first day of work. Should you have additional questions, please do not hesitate to contact the fingerprinting office at: BackgroundScreening@mcpsmd.org.
Please know that this employment is contingent upon satisfactorily completing the following requirements:
Fingerprinting, I-9 and CPS forms must be completed and clearance issued in order to attend NEO.
Should you have additional questions, please do not hesitate to contact us at (240) 740-4670.
The Office of Systemwide Safety and Emergency Management has established a new procedure for scheduling badging appointments. Effective Thursday, March 13, 2025, badging appointments should be made online using the new badging appointment application. Should you lose or damage your MCPS badge, the new process is to schedule online for a badge replacement. Walk-ins will be accepted as time permits.
For more information or questions about the badging process, please call 240-740-8091 or email Badging@mcpsmd.org.
Annual Districtwide Compliance Training
Montgomery County Public Schools is committed to providing a safe and welcoming learning and working environment for students and staff across our district. To fulfill this commitment, all staff are required to complete the annual Districtwide Compliance Training for the 2023–2024 school year. This training is designed to ensure that every employee has the necessary information to establish and maintain a positive, safe, healthy, and lawful climate and culture in which all adults and students are able to thrive and do their best work.
This year, new modules have been developed and organized around three important areas of focus; a) Student Safety, b) Respecting Student Differences, and c) Workplace Expectations. The mandatory training consists of these three online modules, which are designed to be completed in one sitting. In addition to the new content, employees now also have the option to take the training in Spanish. Topics from these modules include preventing, recognizing, and reporting child abuse and neglect, employee code of conduct, bullying, harassment (including sexual harassment) and intimidation prevention, recognizing and reporting incidents of hate-bias, religious diversity, and many other important issues.
To sign-up for the training:
When registering on PDO, if a course section is full, scroll down to “view more sections”.
There are more than 30 sections with 999 seats in each section.
To verify your completion:
Training Module Support Guide – Click Here
Online Resources for the module training - Click Here
Experiencing login or technical issues, contact the Help Desk:
Compliance training information and requirements can be accessed on the Student Welfare and Compliance homepage linked Here. Questions regarding the compliance training can be addressed at SWC@mcpsmd.org.
Consolidated with Summer Pay onboarding workflows
Service Employees International Union, Local 500 (SEIU) is the employee association which represents MCPS supporting services staff.
Information about membership and benefits can be found at SEIU.
Information about the current contract can be found at Office of Employee Engagement and Labor Relations.