EXAMPLES OF DUTIES AND RESPONSIBILITIES:

Assigns, supervises, coordinates and monitors completion of the work of clerical staff assigned to the office of the superintendent of schools maintaining office work schedules.

Models tact and sensitivity to assure that telephone callers and office visitors are handled in accordance with best customer service practices.

Exercises sound judgment and decision-making skills to resolve many sensitive matters referring persons to the office that can best address their needs and concerns.

Maintains the superintendent's calendar scheduling some appointments and conferences without prior clearance.

Makes necessary arrangements for conferences, including space, time, people, etc.; assembles background materials for the superintendent; annually prepares comprehensive calendar for school system.

Receives, reads, and screens incoming correspondence, reports, and other written materials handling some items personally and distributing selected items to secretaries, to the superintendent or to other appropriate administrators together with appropriate background materials.

Monitors the preparation of or personally prepares letters for the superintendent's signature replying to general requests and routine personnel actions.

Reads outgoing reports and other correspondence for procedural and grammatical accuracy, conformance with policies and regulations, factual correctness and adequacy of treatment.

Schedules visits by the superintendent making travel and hotel reservations when required. Notifies organizations and persons to be visited, keeping in touch with superintendent en route, then, writing follow-up letters after the superintendent's return.

Operates word processing and other modern office technologies to complete complex and varied tasks, and instructs others in the operation of such equipment and technologies.

Performs related work as required.