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Building Service Trainer

OFFICIAL TITLE: Building Service Trainer CODE: 7470 SQ/OQ: Optimal Qualified
WORKING TITLE: Building Service Trainer GRADE: 21 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under direction, plans, develops, coordinates, and implements a comprehensive training program designed to establish, maintain, and/or improve job skills for employees in building service classes. The employee in this class is responsible for formulating and implementing a sufficiently broad training program that immediate and long-range needs of the division are met. Work involves considerable contact with supervisory personnel and other employees and may include contacts with individuals in a student-teacher relationship. Assignments are received through conferences or written instructions affording considerable freedom for exercising judgment in planning work details in three broad areas: basic and proficiency training for all employees; training building service supervisory staff to assume teaching/training roles; supervisory skills training and mechanical skills training.
KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of the principles and techniques of industrial training; knowledge, or ability to rapidly acquire such knowledge of the principles of boiler, air-conditioning, and related plant equipment operation and of building care, knowledge of safety regulations and procedures; ability to determine training needs and to develop and carry through to completion programs designed to meet those needs; train, supervise and inspect the work of training specialist; ability to utilize computer technology including spreadsheets, PowerPoint presentations, word processing and email sufficient to train employees, order supplies, process maintenance work orders and communicate with administrative staff; ability to communicate well with people; ability to evaluate new equipment, materials and work methods against established training program and to recommend or initiate revisions when needed; skill in the presentation of industrial training courses; skill in developing instructor ability in others; excellent human relations and communications skills. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, AND EXPERIENCE: Bachelors degree required. University major in business or public administration, psychology, or other acceptable field. Considerable experience in developing and conducting industrial training programs, preferably including plant management and plant equipment operation required. Other combinations of applicable education, training, and experience equivalent to a Bachelors degree, which provide the knowledge, skills, and abilities necessary to perform effectively in the position, may be considered.
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) Physical strength and stamina sufficient to demonstrate building service tasks and ability to lift/move material and equipment required in setting up training sessions.
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) None


1. Surveys training needs for building service personnel and evaluates those needs against existing programs. Recommends revisions to existing program or establishment of new ones. Develops overall plan for training program.

2. In coordination with appropriate administrative, operating, and staff personnel, develops courses or training sessions designed to provide necessary training for building service employees, including but not limited to the following areas; boiler and plant equipment operation; building general maintenance, use and operation of new materials and equipment; supervisory training/instructor training.

3. Determines frequency of course presentation, prerequisites for attendance, duration of course, class size, and methods of instruction, reference materials, and course goals.

4. Coordinates schedules, and implements courses or training sessions; arranges location, instructor, resource personnel, and logistical support.

5. Personally instructs in courses or sessions.

6. Evaluates participants in courses or sessions; recommends on future training eligibility for participants.

7. Constantly reviews new material, equipment, and work methods bearing on building service work and assesses impact upon training program and needs.

8. Performs related work as required.

Class Established: 7/02
Date(s) Revised: 2/08
Last Reviewed:

This description may be changed at any time.

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