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Business Services Analyst

OFFICIAL TITLE: Business Services Analyst CODE: 9380 SQ/OQ: Optimal Qualified
WORKING TITLE: Business Services Analyst GRADE: 23 MONTHS: 12
SUMMARY DESCRIPTION OF CLASSIFICATION: Under direction, the work of the position is to manage the functional performance of the Financial Management System, including the functions of purchasing, internet procurement, inventory, and order management. Prepares studies of supply chain actions within the financial management system and creates flowcharts of process for review and improvement within the Baldrige framework. Serves as the single point of contact for all school system end users preparing transactions in the functional financial modules of the supply chain. Ensures that interfaces work as designed and provides input to technical staff about any function issues users' encounter. Assists technical staff in planning and coordinating patch and update efforts in this integrated system. Provides training to trainers on the Montgomery County Public Schools Staff Development internal training team and also trains end users on the use of the financial management system. Work assignments originate with the unit supervisor/team leader. In the Procurement Unit, serves as the purchasing card contract administrator. The work requires excellent interpersonal skills.
KNOWLEDGE, SKILLS, AND ABILITIES: Extensive knowledge of supply chain principles, including procurement and inventory management. Ability to analyze and evaluate procurement and user difficulties; developing clear, concise, and comprehensive reports of related data. Working knowledge of local government accounting procedures and systems. Knowledge of information technology standards and procedures and their application to purchasing solutions is needed. A basic understanding of the technical aspects of computer applications related to the procurement and logistic functions; knowledge of the purchasing card process and systems, considerable knowledge of office procedures, practices, and equipment. Knowledge of database management. Excellent oral and written communications and human relations skills are essential to the accomplishment of the work objectives. Knowledge of and the ability to meet the seven core competencies of the Supporting Services Professional Growth System (SSPGS).
EDUCATION, TRAINING, AND EXPERIENCE: Bachelors degree required. University major in business administration or computer science supplemented with coursework in information technology, procurement, supply chain and inventory management. Some experience with database management technology. Work experience in the ebusiness suite of Oracle software is preferred. Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively, may be considered.
CERTIFICATE AND LICENSE REQUIREMENTS: Possession of a valid driver's license. Professional accreditation within Oracle is desirable.
PHYSICAL DEMANDS: (Special requirements such as lifting heavy objects and frequent climbing.) None
SPECIAL REQUIREMENTS: (Frequent overtime or night work required, etc.) Occasional overtime, night, or weekend work may be necessary.


1. Working with the information systems specialist, monitors database management for central office units and schools to ensure the adequacy of internal controls and compliance with MCPS policies and procedures and regulations.

2. Measures the accomplishment of program objectives, and compliance of procurement/financial transactions with existing laws, contracts, and normally acceptable accounting principles.

3. Analyzes supply chain processes with supported organizations and propose ways and best business practices to correct and improve the process.

4. Monitors the integrity of the procurement process within the financial management system.

5. Manages approved supply base list of suppliers while also managing contract and warehouse items in an electronic catalog.

6. Performs and maintains workflow in the system for all purchase orders and requisitions.

7. Manages workflows to ensure that all approval levels for requisition and purchase order approvers are maintained.

8. Works with procurement team on assorted technology and telecommunications services to assure that appropriate specifications are included in all procurements.

9. Ensure that bid evaluations and award recommendations comply with established specifications and project requirements, including end-user requirements.

10. Performs central office studies as assigned in such areas as, management of purchasing; textbooks procurement, school supplies, gas, and oil, automotive parts, furniture and equipment, computer program applications, specialized insurance programs, and special task petitions.

11. These studies will be in the form of standard, custom, and ad-hoc reports for internal and external use in support of financial forecasting, financial accounting, managerial accounting, month-end activities, etc.

12. Troubleshoots procurement problems and provides technical assistance to end-users on aspects of the financial system operation and maintenance, including call-in diagnoses.

13. Manages the contract for the purchasing card program, analyzes data related to use and monitors cardholders eligibility and limits.

14. Performs related work as required

Class Established: 6/2007
Date(s) Revised: 10/2014
Last Reviewed:

This description may be changed at any time.

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