MCPS Community Tech Support Help: For the technical needs of any student or parent during the summer or during after school hours, please call 240-740-7020 or email communitytechsupport@mcpsmd.org

New Community Tech Support Portal 

  • Click HERE for the main website
  • Search to find helpful support guides and screencasts in English and Spanish 
  • Chat with a virtual or live agent 
  • Submit and track the progress of a Help Desk ticket 
    • Parents/guardians can still email (communitytechsupport@mcpsmd.org) or call (240-740-7020), and then track their ticket in the portal  
    • Parents/guardians can use this support guide to activate their accounts

Other Tech Support and Help Links