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Technical Help Desk

Supporting MCPS employees Monday - Friday, 7am to 5pm (except holidays)

 

Top Five Support Q&A

  1. How can I update my Outlook/ePaystub password? - solution 
  2. How do I sign up for training using PDO? - solution 
  3. How can I obtain a remote access connection so I can work from home? - solution 
  4. How is computer access granted when I'm new to MCPS or change positions? - solution 
  5. How do I log into myMCPS from home? - solution 

More questions... 

Tech Tips

Need help logging into MCPS Careers to apply for a position?

Read This First! 


What's New? 

 ePaystub has been updated (click here for directions)


New to Using MCPS Technology?


Contact the Help Desk

Help Us Help You! (Information required before contacting us)

Submit a Help Desk Request

Unicenter Service Desk Icon Not an emergency? Sign in to Unicenter Service Desk (USD) to create a help desk request for service.

For immediate assistance,
call: 301-517-5800. Please have your employee ID number available.

Specialists available Monday-Friday, 7 am - 5 pm, except holidays.  


Application and Program Self-Help

Forms, Policies, and Procedures

Related forms

** After your official start date, you will automatically be granted access to the network and your department's shared folders (M:\ drive). Please complete this form only if you need additional access.

For more information, please contact the Technical Help Desk at 301-517-5800.


Other Helpful People and Places

About Us

Where we are

The Technical Help Desk offices are at:
850 Hungerford Drive, Room 133
Rockville, MD 20850

Phone 301-517-5800
Fax 301-279-3267

Who we are

Staff directory 


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